Product Support

Product support includes 24 hour access across all products for timely response to all product inquiries. Issues range from general product questions, problem identification and enhancement requests, to more urgent matters impacting production that require immediate escalation, investigation and resolution. Our dedicated team of customer advocates, system engineers and development professionals work in concert with customers to prioritize and address any and all issues.

  • Connect with Users
  • Generate New Ideas
  • Learn More About LAE Migration

Data360® Analyze/LAE Product Support

The Data360 Analyze/LAE support portal provides 24-hour access for raising of product related issues. All issues will be investigated, responded to and resolved in a timely manner, by our technical support engineers.

For Data360 Analyze/LAE product queries, how-to or enhancement requests, please visit our community pages.

  • Raise Support requests online
  • Work with technical support engineers
  • Visit our community for all other requests

Why Infogix Support?

Standard support is included as part of your regular maintenance fees. Check out the general options here.

Visit the Infogix Resource Center