Customer Support

Business Hours Phone Support:

Monday – Friday, 7 am – 5 pm CST. Dial 630-505-1890.

Non-business Hours Phone Support:

On-call after hours support can be reached at the same number as above: 630-505-1890.
If you have difficulty obtaining assistance, please contact your Client Executive.

Call Routing with Customer ID or Case ID:

In a continuing effort to support our customers, we are pleased to announce our new support phone system. Customers can optionally enter their ‘Customer ID’ or ‘Case #’ to route their call to appropriate product consultants. Please contact your client executive or write to for your Customer ID.

Email Support:

Support related email correspondence should be sent to

Support Login:

Login to the Infogix Customer Support Portal here.