Customer UpSell and Cross-Sell

Detect, Advance, and Convert your Best Customers

Imagine having the ability to pinpoint exactly the kind of customer you want, and those to avoid entirely. What if you could go one step further and identify, for the customers you want, the likelihood that you could convert them to a better package, advance them into paperless billing, or even detect their propensity to recommend your services or products? With Infogix’s end-to-end solutions you’ll make the right decisions for the best customers, all while knowing that the data is clean, accurate, and trustworthy.

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Advanced Analytics

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Customer Lifecycle Management

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The End of Big Data Hype: Getting to Work with all Data

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Detecting Customer Behavior
We provide a deeper understanding of your customer, producing a higher accuracy of customer behavior than any of our competitors. These powerful tools increase your marketing yields by identifying a customer’s propensity to purchase new services and pay on time. You even gain the ability to offer products and services at the point where the customer is ready to purchase. With Infogix Platform at your fingertips, you gain time, save money, and increase your ROI almost immediately upon implementation.

  • Utilize subscriber data, demographics, and third party data to maximize revenue by identifying the right offer at the right time for the right customer which helps increase ARPU while maintaining a positive customer experience
  • Identify opportunities to convert customers into more cost effective payment options, like paperless billing, automatic withdraw, or email invoices
  • Ensure you maintain your customers by proactively addressing churn risk. Learning from the customer’s behavior from application and onboarding through the lifecycle,Infogix Churn Management scores customers for Propensity to Churn, prioritizes customers for rescue, and suggests proactive actions
  • Use customer scoring to easily identify when, where, and what to market to a customer