Infogix Case Studies

Infogix case studies are a great way to learn how Infogix Controls Solutions have enabled companies to gain great value by eliminating errors in critical business information. Read the following success stories to see how independent automated information controls can help you reduce costs, streamline operations, shorten audits, enhance customer satisfaction, eliminate errors, and much more.

• Large Commercial Bank Implements Automated Reconciliation and Automated Controls to Optimize Financial Reconciliation and Reporting Objectives

  Increasing transaction volumes, processed in an environment of multiple applications and source systems, presented numerous challenges for this customer. A major project was initiated to automate reconciliation - calling for the elimination of manual processes, requiring a method for reconciliation and resolution of transactions. Learn how Infogix ER™ helped improve the bank’s reconciliation process and drive cost savings throughout the organization. View the PDF   

• Large Financial Services Company Ensures Accurate Financial Reporting and Greater Visibility through Enterprise-Wide Reconciliation

  Several million transactions per day flowing through different applications caused this financial services customer several challenges. Data discrepancies led to suspect matches, transaction files became latent and extensive time and resources were spent on validating and researching matches and exception resolutions. Improving its match rates was imperative to the success of this organization. Learn how Infogix ER™ helped improve the organization’s reconciliation process and drive cost savings. View the PDF   

• Leading Insurer Achieves Automated Financial Reconciliation and Greater Visibility, while Streamlining Audits

  This Infogix customer is a leading insurer of personal and commercial lines, with a market share of over 20 million worldwide, managing £14.3 billion ($17.4 billion USD) in investments, and net written premiums of £6,737m ($8.2 million USD). The insurer offers a variety of products, including auto, household, travel, pet and health insurance; and commercial lines, including small business, corporate, marine, engineering, liability, property, and professional financial products. View the PDF   

• Loyalty Service Provider Achieves SAS 70 Audit Compliance with Infogix Controls

  Customers of this service organization expect 100% accuracy in processing loyalty transactions. Issues came to light when its customers encountered instances of missing and double-posted transactions. To compound the dilemma, as a service organization, it is required to implement adequate controls over its information processing activities, in compliance with the SAS 70 Type II audit. Learn how Infogix Controls solutions help validate accurate information and streamline the audit process. View the PDF
  

• Large Retailer Streamlines Inventory Process With Infogix Controls

  As This Fortune 500 retailer provides a wide array of products and services to customers. With thousands of stores and dozens of distribution centers, this Infogix customer employs hundreds of thousands of people and has billions in revenue. View the PDF.   
  

• Large Bank Eliminates ETL Errors with Infogix Controls

  As required by Basel II, the company was required to measure, improve, and report on risk management at transaction and enterprise levels. The effort was daunting. Think of the diverse and complex set of information sources that existed throughout the bank - service lines, varied products, and locations. The bank needed to collect all asset and transaction records into a centralized ERM data warehouse. View the PDF.   

• Health Insurer Improves Integrity of Claims Processing

  "We successfully assure hundreds of millions of dollars in claims everyday with Infogix Controls."

  Errors and delays in the insurer’s claims system were increasing processing times and creating roadblocks for meeting internal Service Level Agreements (SLAs). A complex landscape of interconnected systems processed claims but did not always balance or reconcile between steps. Claims processes needed to be streamlined and more consistently performed without errors. The dilemma became more severe when additional volume was added from two acquisitions. View the PDF.
  
  

• Say Hello to More Accurate Billing

  Numerous billing systems spanned multiple computing platforms – from mainframe to distributed systems. Residential phone bills and billing processes were becoming increasingly complex. Adding to this complexity were individual state, federal, and national regulations, inter-carrier rate changes, and taxing jurisdictions for inbound and outbound calls. View the PDF.
  
  

• Infogix Controls™ Eliminate Errors in High Volume and Fast-Paced Financial Transactions for Equens

  Equens is the first truly pan-European full-service payment processor, with 7.3 billion payments and 2.1 billion POS and ATM transactions per year. They process tens of millions of transactions per day and are constantly looking for opportunities to expand. Equens chose Infogix Controls to ensure the integrity of their payment processes, from beginning to end. Infogix Controls help Equens virtually eliminate payment processing errors – they currently see 100% accuracy and reliability. View the PDF.

• Implementing Controls in a Diverse Computing Environment While Streamlining Compliance at GuideOne Insurance

  "We chose Infogix Controls because they uniquely meet our demanding Information Integrity requirements." - GuideOne Insurance

  From benefit statements and web content to operational and statutory reporting, insurance companies are highly information-intensive businesses. The challenge to maintain high levels of Information Integrity is greater when information is spread among a diverse set of computing platforms spanning from mainframes to open systems. Learn how GuideOne Insurance implemented Infogix Controls to gain peace of mind while being poised for ever-changing reporting and control regulations.  View the PDF.

• Infogix Enables Fast and Accurate Transaction Processing at TSYS

  One of the largest payments processors, TSYS, serves card issuers the world over. They chose Infogix to assure the accuracy, consistency, and reliability of time-sensitive and high-volume electronic settlements. With ever increasing Information Integrity, they provide world-class customer satisfaction. View the PDF.

• Infogix Assures Timely and Accurate Electronic Payments for Swedbank

  Swedbank handles in excess of USD $100 billion in payments each day. Swedbank implemented an Information Integrity® solution from Infogix to monitor and assure its electronic payment and settlements. Infogix ensures that this high value and mission critical information is timely and accurate. With the help of Infogix Controls, the bank can quickly pinpoint the source of error or delay and make corrections before service level agreements are broken. View the PDF.

• Infogix Assures Financial Data Warehouse Information Integrity at RSA

  "Before Infogix Assure, manually reconciling our financial data warehouse information required eight employees, and two full days of effort." - RSA

  When RSA needed an end-to-end solution to reconcile feeds between their SAP general ledger, Financial Data Warehouse, and varied Data Marts, they used Infogix Assure. They reduced several person-weeks of monthly reconciliation work down to 30 minutes while better ensuring regulatory compliance. The Infogix solution automates RSA reconciliation between disparate financial repositories. View the PDF.

• Infogix Delivers Revenue Assurance for O2

  Learn how O2 enhanced operational efficiency and improved customer satisfaction through an Infogix Controls Solution. With thousands of products and tens of thousands of corresponding pricing and tariff rate combinations, O2 needed a means to ensure that correct charges were being calculated for its services. Further, they needed an audit trail to prove it in a complex environment where the rates, products, and tariffs were changing. With a first year return of over £1 million, O2 continues to enjoy accurate, consistent, and reliable information. View the PDF.

Learn More

Infogix has been helping Global 2000 companies eliminate information errors since 1982. Learn more about who we are and what we do. Explore Infogix Controls software products. Learn about services that support your controls needs. Read about solutions that can save your company millions by eliminating errors from business processes and applications. Or contact us to learn how we can help you eliminate costly information errors.